Optimizing Paid Discoveries - Josh Eaton - Agencies That Build #009

Josh Eaton is the CEO of Reaktiv Studios, a boutique WordPress agency focused on making the web better through quality development and creative solutions. They are dedicated to problem solving and overcoming obstacles.

Takeaways:

• Having a paid discovery vs. pre-sales process allows an agency to scope out the project, manage expectations better, and give the client a good feel for the team before signing on to a much larger engagement.
• Create a detailed outline for work responsibilities when developing a pre-sales discovery, especially what is not included. Make sure it is clear what is going into the project.
• “When hiring for a developer position we look for a solid software developer rather than a WordPress developer. We want someone with good habits that we can train on WordPress.” ~Josh
• During the interview process, having a panel of people from different departments or a code challenge will give hands on insight to how the interviewee problem solves and blends with coworkers. 
• As you scale your company, remember to keep in account your company culture. A three person company can be vastly different from a forty person company.
• Josh Eaton’s superpower - Debugging and problem solving

Links:

• Personal/Business Website: https://www.josheaton.org
• LinkedIn: https://www.linkedin.com/in/josheaton/
• Reaktiv Studios: https://reaktivstudios.com
• Traveling 9 to 5: http://www.traveling9to5.com

Most Fun Part of Being An Agency Owner:

• Launch date for a new site or project - “It is exciting to see the clients reaction. I also always like to take a step back during that day to talk to the team to tell them, ‘Hey, we just launch _____ for this brand name client. That’s really cool!’”  

Ways to Tune In:

• iTunes - https://podcasts.apple.com/us/podcast/agencies-that-build/id1533003876
• Spotify - https://open.spotify.com/show/04KrB9JKLJ7lxoBZQQpSSH?si=zljWTjmwSK-ht50WPpesOg
• Stitcher - https://www.stitcher.com/show/agencies-that-build
• Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuYWdlbmNpZXN0aGF0YnVpbGQuY29tL2ZlZWQueG1s
• YouTube - Full video - https://youtu.be/2xUy9rZvGm0