Tuesday Nov 10, 2020
Building Right Relationships - Ben Callahan - Agencies That Build #005
Ben Callahan is the Founder of the Build Right workshop series and President of Sparkbox, a group of web makers that develop their client’s product and team during projects and through their Build Right training.
- It is easy to get distracted by our technology rather than having personal conversations. However, that one on one connection builds relationships further than any piece of tech could.
- It is ok to mess up! Transparency is key to good communication with a client. When mistakes happen try having a mindset of continuous improvement and lean on your coworkers for support.
- The core of a great business relationship is transparency, trust, and honesty. This builds stability and shows your clients you have their best interest in mind.
- “There is a lot of potential reward in being a hyper-specialized company. But the risk of course is choosing an industry. If something happens external to your group then all your marketing is focused on that niche.” ~Ben Callahan
- Bring different voices to the table when looking for solutions. “Have a workplace that has a lot of different perspectives, different experiences because that is going to bring a lot of interesting solutions to the surface.” ~Ben Callahan
- Career advice from Ben Callahan, embrace the leader within you.
- Personal/Business Website: https://bencallahan.com
- LinkedIn: https://www.linkedin.com/in/bencallahan/
- Twitter: https://twitter.com/bencallahan
- Company Website: https://seesparkbox.com
- Technology does not solve problems for us. There is always a person behind the tool. Building relationships is more important than building a product.
Ways to Tune In:
- iTunes - https://podcasts.apple.com/us/podcast/agencies-that-build/id1533003876
- Spotify - https://open.spotify.com/show/04KrB9JKLJ7lxoBZQQpSSH?si=zljWTjmwSK-ht50WPpesOg
- Stitcher - https://www.stitcher.com/show/agencies-that-build
- Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuYWdlbmNpZXN0aGF0YnVpbGQuY29tL2ZlZWQueG1s
- YouTube - Full video - https://youtu.be/kIT_bMbKqY8
To leave or reply to comments, please download free Podbean or
To leave or reply to comments,
please download free Podbean App.